Economic Times Survey for Finance Global Capability Centres

Name*

First Last

Company Name*

Designation*

Phone*

Email*

A. Operating Model and Scope of GCCs

1. How many operating entities does your GCC service?*

Up to 25 Entities
26-50 Entities
51-100 Entities
>100 Entities

2. How would you rate the maturity of your GCC in India?*

Emerging (0-1 years)
Recently established (2-3 years)
Mature (4+ years)

Comments box

3. Do you currently offer the following as a centralised service?

Indirect Tax Compliance*

Yes
No
Planning to add within 2 years
Planning to add within 3-5 years

Direct Tax Compliance*

Yes
No
Planning to add within 2 years
Planning to add within 3-5 years

Statutory Reporting (preparation of accounts and notes/ disclosures)*

Yes
No
Planning to add within 2 years
Planning to add within 3-5 years

Trade Compliance/ Supply Chain Management*

Yes
No
Planning to add within 2 years
Planning to add within 3-5 years

4. Which geographies does your GCC service?*

In-country
Regional
Global

5. What are the key ways in which your GCC currently delivers value? (Select all that apply) [Priority scale of 1-5, with 1 being lowest and 5 being highest] *

Cost savings*

Driving incremental value*

Accelerate digital agenda*

Creating Centers of Excellence (like tax compliance COE)*

Driving business insights (e.g., provide financial insight to drive planning)*

Make actionable recommendations to the business*

Other Please Specify

B. Knowledge-based Processes: Value Drivers and Challenges
Global Capability Centres (GCCs) are breaking the traditional norms of transactional focus by moving up the value curve. This section of the survey aims to understand the breadth of GCC service offerings, around expert knowledge-based processes in the finance function. These include processes like statutory financial reporting (preparation of accounts and disclosure management), international tax reporting, direct and indirect tax compliance, supply chain management etc. which are complex and knowledge-intensive.

6. Which knowledge-based processes will you prioritise to transform as part of wider finance/digital transformation project?*

Statutory financial reporting
Tax compliance
Team collaboration
Global trade and supply chain
Regulatory compliance
Enterprise risk management
Other:

Please Specify*

7. To what extent does your GCC get involved in discussions about technology related investments (i.e. buying technology/tools for its functions)?*

GCC makes all decisions on tech investments
Our tech investment decisions are driven from Headquarters
Enterprise stakeholders sign off tech investment decisions, with GCC having a strong influence
Enterprise stakeholders sign off tech buying decisions, with GCC’s recommendations
Other:

Please Specify*

8. What are the biggest challenges facing your GCC? (Select top 3 that apply)*

Preparing financial reports across multiple jurisdictions
Keeping up with new accounting laws, regulations
Need for increased efficiency – cost controls
Security and data privacy issues
Finding/retaining staff with tax or statutory reporting expertise
Decision-making authority on budgets
Implementing finance technology and transformation projects
Other:

Please Specify*

9. Looking ahead to the next 1-3 years, what would you say are your top three finance digital transformation priorities? (Select 3)*

Data management and analysis
Financial close and consolidation
Statutory Financial Reporting
Tax Compliance and Reporting
Management reporting and analysis
Audit and risk management
Single-instance ERP
Scenario planning, budgeting and forecasting
Other

Please Specify*

C. Outlook for Global Capability Centres

10. What role do you think finance GCCs could play in future? (Select all that apply)*

Select All
Delivering specialized services with global standards
Centralising and standardising end-to-end processes
Establishing centres of excellence to drive insights
Pioneering digital transformation and innovation
Other:

Please Specify*

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Economic Times Survey for Finance Global Capability Centres

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